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Our approach

One of the big questions in health prevention has always been: How can we help people make changes that last a lifetime?

The answers have become clearer thanks to clinical research, behaviour change theory, and data analysis.

Since 2015, we’ve been applying our evidence-based approach in a personalised way with outstanding results, using our own data and the latest research to constantly improve – and help people live healthier lives.

We work with...

We work with both public service commissioners and employers to create health solutions for their communities or workplaces.

Commissioners

Commission a bespoke place-based service that meets the needs of your community, maximising engagement and health outcomes.

Employers

Support that helps individuals, teams, and entire organisations become healthier, happier and more resilient.

Evidence-based quality assurance

We manage clinical governance through our robust Clinical Governance Framework. This ensures effective, safe delivery across all our services.

Our framework draws on the experience of in-house experts in psychology, nutrition, physical activity and other lifestyle risk factors. Our experts provide quality assurance across all our interventions, which are data-led and outcome-driven.

All our services and products are underpinned by proven behaviour change best practice, theory and techniques. They comply with:

NICE and Office for Health Improvement and Disparities guidelines
NICE PH49 patient-centred principles
NICE PH53 guidelines for weight management
NICE NG209 guidelines on tobacco
COM-B Behaviour Change Framework
NCSCT (National Centre for Smoking Cessation and Training) research

Alongside this, a robust cycle of clinical governance, risk management, data analysis, product development, and acting on participant feedback, supports our continuous improvement approach and means we never stop learning, adapting and improving.

However, there is no ‘off-the-shelf’ solution when it comes to health.

The real power of our approach is the way we can tailor services to motivate and inspire the real people that are using them. This is what delivers lasting change.

Meet our highly skilled Clinical Excellence and Service Development Team

Heather heads up the Clinical Excellence and Service Development Team and sits on the Reed Wellbeing Board. She is a senior leader with a passion for merging clinical excellence with innovative product management. Over the last 10 years her career has been driven by a dual commitment: to ensure that participants receive the highest standard of care and to lead the development of healthcare products that meet the emerging needs in the health and wellbeing sector.

With a robust background in clinical leadership and a keen eye for market trends, Heather has successfully bridged the gap between participant care and product development. Always applying a customer-centric approach, ensuring that all products, services and processes not only meet regulatory and clinical standards but also enhances experience and outcomes.

Heather’s expertise in clinical operations has been instrumental in identifying areas where product improvements can make a significant impact. Having led cross-functional teams to design, develop, and launch new digital and non-digital products that have revolutionised participant care, making services more accessible, efficient, and effective. In the rapidly evolving landscape of healthcare, she remains committed to staying at the forefront of technological advancements and clinical research.

Heather supports the local secondary school as Parent Governor, it’s here where she puts into practice her passion for children’s wellbeing and education, also supporting the school with its Marketing and Financial Management. She is a proud mum of two boys and dog mum to Alfie and Molly, she also loves to read, be creative and travel.

Lesa joined Reed Wellbeing as Clinical Quality Assurance Lead after working within another Division within Reed in Partnership for almost eight years. Her experience was gained within the Employability Division. Prior to joining the Reed Group Lesa was employed in positions within social care and education.

Her passion for quality assurance, audit and compliance has led Lesa to her latest role and the chief responsibilities for ensuring that all services delivered by Reed Wellbeing are delivered to the highest clinical quality standards and that we maintain the highest levels of clinical effectiveness. Lesa has a real drive and desire to not only ensure our services continue to be delivered to the very highest quality but also that they remain clinically safe and effective for participants. Lesa brings a wealth of experience in quality management, continuous improvement and audit and compliance processes and implementation.

Lesa has lived experience, indeed through her own first-hand encounters she has witnessed Reed Wellbeing changing lives for the better and how Reed Wellbeing services have a positive impact on individuals, their families and the wider community.

In her spare time, Lesa enjoys retail therapy, spending time with her family and taking her black lab, Jaida for walks (although Jaida tends to take Lesa for walks!).

Kathy has always been interested in human behaviour, this led her to complete her undergraduate in Psychology and gave her a good foundation in this field. During her studies Kathy developed a particular interest in Occupational Psychology, the study of how people think and feel at work. Following her MSc in this subject, Kathy joined the Employment division of Reed in Partnership and worked in a variety of training, product development and project management roles to develop her practice in Occupational Psychology. During this time, Kathy built up over 10 years’ experience in the design, development and evaluation of teaching / learning materials and coaching support programmes.

In 2020, Kathy joined Reed Wellbeing as the Service Development Manager. Since then, Kathy has led the design, development and implementation of all products in the Reed Wellbeing product portfolio. Delivering successful programmes in Diabetes prevention, child and adult weight management, general wellbeing and smoking cessation. Kathy has also been building her User Experience (UX) knowledge and has a keen focus on the customer journey, ensuring all interventions are person-centred.

Kathy is a mum to three girls, all under 10, and outside of work her family life is her focus. When Kathy does have spare time she loves creative writing and drawing cats.

Lewis holds a BSc in Exercise, Physical Activity and Health, and an MSc in Nutrition and Food Sciences. He is a CIMSPA registered Exercise Referral Practitioner and Personal Trainer, specialising in delivering exercise programmes for people with diabetes and obesity.

Since joining Reed Wellbeing in 2018 as a Health and Wellbeing Coach for the One You Leeds service, Lewis has led the Move More programme, providing free exercise programmes to the people of Leeds, and delivered the Eat Well programme, helping people eat healthier, manage their weight and form better habits.

Later, Lewis joined the Service Development team, where he developed various health and wellbeing products, including weight management, Type 2 Diabetes Path to Remission, physical activity, and childhood health and wellbeing programmes.

Currently, Lewis leads the development of digital health and wellbeing products and services for Reed Wellbeing. He also oversees the product evaluation process, ensuring products are continuously evaluated and updated.

In his spare time, Lewis enjoys his morning and evening walks while listening to health and wellbeing podcasts, staying updated with the latest in nutrition and physical activity. He also has a passion for exercise, travelling and adventure.

Danny is from the West Midlands but has been nomadic while completing his qualifications and starting his career in public health.

Danny has always been a sports lover from childhood and represented his Worcestershire County teams for both rugby union and hockey. While attending university, Danny completed his undergraduate degree in sports science at Bangor University where he was regularly in and around the Snowdonia National Park, spending time in the beautiful countryside, before moving to Chester to complete his MSc in Nutrition and Exercise Science.

After this, Danny started his career in healthy lifestyle services; working in services that included child weight management, adult weight management, physical activity, smoking cessation, health check programs, social isolation and falls prevention. During his working life he’s worked as a practitioner, as well as managing services and training other health professionals - his passion being the improvement of services to reduce health inequalities.

In his spare time, Danny loves good food and exercise. He enjoys cooking new dishes, and in October 2021 he completed his first marathon with plans to complete a long-distance triathlon soon.

Laura started her career with a passion for teaching and education, however, after developing a keen interest in population health management and behaviour change, Laura began a Masters in Health Psychology.

With her research focusing on nutrition and twins, Laura learnt the influence of life events on health, leading to her work in hospitals and communities across Berkshire in the eating disorders service. Recognising the benefit that digital can bring to improve health, Laura then moved to the South West, to begin a role supporting clinicians nationwide to deliver digital solutions and apps, to aid the patient population with managing their chronic health conditions.

Laura's passion for behaviour change and health improvement lead to her completion of a Doctorate in Health Psychology, specialising in women's health and body image. This coincided with her role managing a team of Behaviour Change Practitioners, delivering health behaviour change interventions in weight management, exercise, smoking and alcohol reduction. Now in her current role as Health Improvement Lead, Laura also leads support groups at Endometriosis UK and supports the Institute of Optimum Nutrition with research supervision and lecturing.

In her spare time, Laura enjoys making the most of the South Coast, running, paddleboarding and enjoying all the good food Dorset has to offer.

Rebecca has always had a keen interest in human behaviour. After completing her multidisciplinary degree BSc (HONS) Anthropology at the University of Kent, and returning to her home county of Cornwall, she left for an adventure on the other side of the world, Nicaragua. Here she worked on a government funded project to help improve the lives of the local community. This sparked her desire to work in health improvement once back in the UK, and lead to a varied career in Health Promotion.

Rebecca has worked for over 10 years in a variety of Health Improvement jobs, including practitioner, research, and service development roles. Most recently she has worked for Reed in Partnership and Reed Wellbeing. Her expertise and qualifications in the health sector are broad, her passions include: Tobacco Dependency Reduction, Women’s Health and Workplace Wellbeing.

In her spare time, Rebecca enjoys paddle boarding, cooking, writing music and colour analysis.

Chelsie is originally from the Midlands but has lived in Leeds for the last 9 years. She graduated with a BSc in Psychology and has a passion for supporting people holistically. She has a keen interest in health inequalities, child development and supporting others to become the best version of themselves.

Chelsie has previous experience supporting people with health conditions and learning disabilities, working in collaboration to find sustainable employment options. She is also passionate about mental health and is a Mental Health First Aider for the West Yorkshire region. Her duties include supporting coaches with mental health advice and provide guidance on how to navigate difficult conversations and/or situations, so that participants are always given the best possible support.

In her personal life, she enjoys being creative with clay, diving into DIY projects on her new home and going out for some good food with her friends. She has also lived and worked in Austin, Texas where she discovered her love for good old country music.

Becky holds an Honours Degree in Media and Popular Culture and a Masters Degree in Sport and Exercise Nutrition from the University of Huddersfield. She joined Reed in 2022 as a Health and Wellbeing Coach on the Better Working Futures Contract and has since progressed into roles such as the Lead Health and Wellbeing Coach on the National Diabetes Prevention Programme.

Before joining Reed, Becky worked as a freelance Personal Trainer and Performance Nutritionist at Huddersfield Town Women’s FC. This experience sparked her passion for health and wellbeing education, leading her to develop personalised nutrition and exercise programmes and lead wellbeing projects.

In her current role as a Health Improvement Lead, Becky provides clinical advice and support across various health programmes, including diabetes prevention, weight management, hypertension, NHS health checks, and physical activity initiatives. She is involved in designing, implementing, and enhancing products and services to ensure high-quality service delivery and positive outcomes.

Living in Yorkshire, Becky enjoys spending time in the countryside with her Rottweiler, Mylo. Her hobbies include resistance training, Muay Thai, and reading thriller and horror books.

Dale is from Cornwall. This is where exploring the outdoors on the Cornish coast and participating in athletics sparked his passion for Health Improvement. Dale holds a BSc in Sport, Health, Exercise, and Nutrition. While completing his bachelor’s degree, Dale volunteered as a Health Improvement Specialist at Wakefield Council, where he supported public health campaigns, delivered health interventions in the community, and created content for local authority health programmes.

Dale joined Reed Wellbeing in 2018 as a Health and Wellbeing Coach with One You Leeds and was later promoted to Health and Wellbeing Coach Manager. Dale delivered and managed programmes including Be Smoke Free, Adult Weight Management, and Eat Better. Dale also oversaw multiple specialist Smoking Cessation programmes, including University of Leeds Stop Smoking and Smoking Cessation with Clozapine Clinics. Dale has also gained experience in our Wellbeing for Work programmes, delivering wellbeing support to participants looking for employment.

As Health Improvement Lead and an NCSCT accredited practitioner, Dale will use his knowledge and experience to support Reed Wellbeing’s Tobacco Dependency Services.

In his spare time, Dale enjoys mountain biking, looking after his garden, going for long walks with nice coffee stops, and cooking.

Colin grew up in North Liverpool before moving to Leeds to study medicine, where he still lives. After completing training as a GP in 2009, he practised in the Wakefield district of West Yorkshire. He’s a strong believer in creating empowered teams and developing people. A desire to contribute to the future of the profession led to him studying adult education theory and its application to primary care settings in Leeds university and becoming a trainer of junior doctors to become GP’s.

Pursuing an interest in diabetes care, he undertook further training and led on planning and improving diabetes care in Wakefield district alongside secondary care colleagues. He moved on to apply his experience and interest in quality improvement, clinical safety and people development to the ongoing development of primary care and its integration into care provision as part of Integrated Care Systems as the Executive Health Care Advisor to Wakefield CCG. He believes digital transformation and access to the correct tools will empower citizens and professionals to transparently work together to personalise the health and wellbeing needs of us all.

Colin is father to two, plus an excitable cockapoo. He volunteers his time to support a local primary school as Chair of Governors. He enjoys sci-fi and fantasy across books and video. Like many others he enjoys good food and exercise, but doesn’t always get the balance correct.

After qualifying as a dietitian, Mary’s first dietetic post was at Addenbrooke’s Hospital, Cambridge. She moved back to Leeds in 1983, to become a Metabolic Dietitian, with a large focus on obesity.

Leeds was one of the few hospitals with medical obesity and bariatric surgery services at that time. Mary was instrumental in developing the dietetic service to patients with severe and complex obesity, and working with other dietitians nationally to develop resources and training courses. She was appointed Consultant Dietitian in Adult Obesity and led the obesity multidisciplinary team.

Mary has served on many national committees, including the British Nutrition Foundation Obesity Task Force, NICE Obesity Clinical Guidelines (2006, 2014), NHS England Obesity Clinical Reference Group, and British Obesity and Metabolic Surgery Society (BOMSS). She has led working groups developing the BOMSS nutritional guidelines and long term follow up guidelines. She sits on the Executive Board of the International Federation of the Surgery of Obesity and Metabolic Disorders and chairs its Integrated Health Committee. She is a Trustee of the Association for the Study of Obesity, and a committee member of the British Dietetic Association (BDA) Obesity Specialist Group. Mary continues to be active in education and training, research and supporting patients with severe and complex obesity.

In 2016, Mary was made a Fellow of the BDA in recognition of her services to dietetics. She received the BDA Elizabeth Washington award in 2017 and 2021 for the leading the development of national guidelines, and the education around them.

Mary stepped back from her NHS role to allow her to commit to other obesity related activities, however, she remains an Honorary Consultant Dietitian (Adult Obesity) with Leeds Teaching Hospitals NHS Trust.

Mary enjoys swimming, trying to improve her violin playing, eating out and travelling.

Nearing the end of her Doctorate in Clinical Psychology at the University of Oxford, Emma was due to go on a placement abroad. Not wanting to miss out on a job due to being away, she took the first local Clinical Psychologist role that came up and entered the world of Weight Management. Whilst this had not been a career aspiration, partly due to the lack of teaching in this area and lack of psychological input into Weight Management Services at that time, she has never looked back.

Emma has worked in both Tier 3 and Tier 4 Weight Management Services (lifestyle treatments and bariatric surgery) with a brief flirtation in Diabetes Services in a couple of London Hospitals. She has made her home in the Midlands and works part-time for a local NHS Weight Management Service and is also an Associate Clinical Psychologist with a private bariatric surgery company in the South of England. She is a seasoned speaker at conferences, provides teaching to local health courses and contribute to research projects.

Emma has significant experience designing and implementing the psychological provision of weight management services, working clinically in groups and with individuals and supporting multidisciplinary working. She draws from a range of psychological approaches and uses her extensive clinical skills to explore the psychological drivers and impact of weight management difficulties to support people to find solutions, consider treatment options and move towards a more positive future.

Emma currently sits on two national committees: the British Obesity and Metabolic Surgery Society (BOMSS) and the British Psychological Society’s (BPS) Obesity Special Interest Group. She is incredibly passionate about using her experience and platforms to challenge weight stigma and support the development of more effective, compassion care for people living in larger bodies and those with health conditions.

Emma tries to practice at least a little of what she ‘preaches’ and makes time for keeping active with yoga, running and throwing kettlebells around. She even enjoys reading and sewing quilts when the demands of working and caring for two young children allow.